Downtime is infuriating. Think about yourself, can you really afford a website downtime? After all, it is that point of time when your website loses its visibility online. And the moment your site loses its visibility, it loses its chance to make money as well. This is perhaps the main reason why you should keep a watch on the availability of your site. Here comes the importance of website monitoring:
The sooner the better
Make sure that you get to know about the root cause of the problem at the earliest. Because it is very important to resolve the issue before your client get to know about it. When we have a website we certainly want that it runs flawlessly. But at the same time we are also aware of the thing that downtime is an inevitable situation. Your users always expected to see a flawless website, make sure you help them with the same.
Avoid embarrassing calls from end users
What if your end user calls up and informs about your site’s downtime? Well, nothing can be more embarrassing that this. We know that we can’t completely avoid downtime; but that doesn’t mean that you’ll lose hope. Rather, you need to implement a good monitoring tool using which you can monitor your website. With frequent monitoring, you are sure to keep downtime to its minimum. Moreover, a reliable monitoring solution will also help you get into the roots of the problems. No sooner than you identify the issue, you can resolve it at the earliest. The sooner you resolve it, the greater are the chances that your users will remain happy out of your service.
What web hosting organization avoid?
In most of the cases, you will find that web hosting organization won’t be upfront when it comes to discussing site problems. They provide an upfront if and only if they have the perfect evidence to back it up.
Consider your business image
Make sure that you don’t discuss the outages in public. It is because the more people come to know about the problems, the more are the chances that you will gain a negative image. And if you don’t monitor your site regularly then forget about getting new clients, you will even lose your existing clients as well. When your site experiences a downtime which lasts for a prolonged time span, then it doesn’t take much time to spread the word of mouth. Your existing customers who are disappointed by your service by this time will let others know the actual status of your site. So, if the downtime problem lingers for long, then this can create a negative image on your business.
Is your site losing stability?
Well, believe it or not but the sole way through which you can get the desired stability is by keeping a constant watch on your site. Now, when we use the word “constant”, we certainly mean 24X7. However, we all know that keeping a round the clock watch on your site manually is an impossible job. But then, that doesn’t necessarily imply that you’ll leave your website to its fate. Rather, you need to resort to automated monitoring solutions like Monitor Scout who will take care of your site. With routine monitoring at frequent intervals, you are sure to give your site the desired stability.
There’s no end to guess work and assumptions
Even today, many website owners ignore the idea of website monitoring. Just because their website is running flawlessly they assume that they don’t need to hire website monitoring services. But this isn’t the way to proceed with. After all, who knows that just because your site is working fine today doesn’t really mean that it won’t experience any problem in the days to come? Rather, the truth is that downtime is an inevitable affair that can take place at any point of time. So, instead of guessing that your site is perfectly fine, you should rather work on the needed actions so as to keep your site live 24X7.
Get Immediate Alerts and Notifications
The best part about website monitoring solutions is that you will get immediate alerts and notifications the moment your site experiences a downtime. so, whether you are away from your desk or are on a vacation, you can stay updated about your website. Moreover, you don’t need to keep a constant tab on your site and check whether it is experiencing some problem or not. Here, the monitoring solution you choose will take up the entire charge of your site and will send immediate alerts as soon as they sense your site is in trouble. The alerts and notifications are usually send in the form of RSS feeds, e-mails and text messages.
Are you sure your site is working at its best?
Your website may appear absolutely fine, but are you sure that your end-users hold the same opinion about your website? To make your business work in the online industry, the opinions of the end-users matter a lot. After all, it is they who will help you get the desired profit. The moment they find that your site isn’t responding well to their requests, they’ll have a propensity to leave your website and look for similar products and services in your competitor’s site. Patience is the least thing that you can expect online. If your website is not working as expected, then you will not only lower your chances of getting new customers; but lose your existing customers as well. Network peering problems can also pose a threat for your website. Hence, make sure to know what your end-users actually feel about your website. If they are pleased with your services, then work hard to maintain the attained standard. On the other hand, if you find out that they are disappointed with your service, then try to identify the loopholes and ensure to resolve them at the earliest.
Identify the Reason for Website Downtime
Have you ever tried to find out the reason behind the downtime? I mean you cannot sit back and relax so that the downtime fever lingers for longer. Rather, you need to first identify the root cause behind the downtime. for example, if your website is loaded with too many web traffic at the same time ( particularly during the peak hours) then this can pave way to downtime. In a nutshell, identifying the root cause can help you resolve the downtime at its best. The best part about monitoring solutions like Monitor Scout is that they’ll delve deeper into the underlying causes and make sure to send out immediate alerts. Over and above, you will also get detailed performance reports from them on weekly/monthly or yearly basis. Based on these alerts and performance reports you can act accordingly and resolve the threats even before your end-users come to know about it.
There’s nothing called middle of the night here
Many people ignore the alerts that they receive during the night. They think that nothing would impact much as it midnight at their location. Rather, they would start working on the issue the next morning. However, what they completely forget is though its midnight at their location, but it may be office hours at some other location. Hence, as a successful website professional, it is your responsibility to employ DBA professionals in shifts. This approach ensures that your website is under surveillance round the clock. The moment the administrators get an alert, they make sure to get into the roots of the problem and resolve the issue at the earliest.
The actual meaning of guarantee
Most web host assures to help you with 100% uptime. But then, in reality there is nothing called 100% assurance. Rather, the 100% uptime is a vague concept. Those promising to provide you the same are doing nothing but making false promises so as to allure you. At max, you can expect an uptime of 99.999%. with maximum uptime you can be assured of the fact that your website experiences minimum downtime. And the lower the downtime is, the more are your chances of getting visitors.
The best things in life come for free
You may have heard the saying “the best things in life come for free”. Well, this saying gets along with the monitoring concept as well. You don’t need to invest in huge dollars so as to hire a website monitoring solution. Rather, you can resort to free monitoring services like Monitor Scout. Once convinced with their services, you can certainly opt for their paid version to reap in additional benefits.
Easy Set Up
Setting up a website monitoring service isn’t a challenging task anymore. With Monitor Scout you don’t need to go in for a tedious set up procedure. The set up is easy with no installations required. Rather, the only thing you need to do is invest some time for this. With the desired time invested, your efforts will pay off in the days to come. Just five minutes of monitoring at frequent time intervals and you are sure to take proper care of your website.
The Bottom Line
To get rid of embarrassing downtime issues, website monitoring turns out to be an effective solution. Using this tool you can troubleshoot the potential threats and ensure that your site is doing well. This isn’t all, with reliable monitoring solutions like Monitor Scout you can be assured of the fact that your site has a good uptime to boast of. After all, when it comes to an online business, the first thing that we need to focus on is uptime. Therefore website monitoring can defeat persistence downtime problem up to a great extent and save your business to suffer from a huge setback.